Kode Skema :
SKM/0560/00009/1/2019/1
Judul Skema :
HOUSEKEEPING - LEVEL III
Dokumen Skema :
Ringkasan Skema :
Daftar Unit Kompetensi
| Kode Unit | Unit Kompetensi |
|---|---|
| D1.HOT.CL1.01 |
Work effectively with customers and colleagues |
| D1.HOT.CL1.02 |
Work in socially diverse environment |
| D1.HOT.CL1.03 |
Implement occupational health and safety procedures |
| D1.HOT.CL1.05 |
Perform clerical procedures |
| D1.HOT.CL1.08 |
Maintain hospitality industry knowledge |
| D1.HOT.CL1.11 |
Manage and resolve conflict situation |
| D1.HOT.CL1.12 |
Perform basic first aid procedures |
| D1.HOT.CL1.13 |
Perform child protection duties relevant to tourism industry |
| D1.LAN.CL1.01 |
Speak basic English at a basic operational level |
| D1.HOT.CL1.06 |
Access and retrieve computer-based data |
| D1.HHK.CL3.01 |
Provide housekeeping service to guests |
| D1.HHK.CL3.02 |
Clean public areas, facilities and equipment |
| D1.HHK.CL3.03 |
Clean and prepare room for in-coming guests |
| D1.HHK.CL3.07 |
Clean and maintain industrial work area and equipment |
| D1.HSS.CL4.01 |
Establish and maintain a safe and secure workplace |
| D1.HSS.CL4.02 |
Maintain the security of premises and property |
| D1.HSS.CL4.03 |
Operate basic security equipment |
| D1.HSS.CL4.09 |
Provide lost and found facility |
| D1.HGA.CL6.02 |
Work cooperatively in a general administration environment |
| D2.HGA.CL6.03 |
Maintain a paper-based filling and retrieval system |
| D1.HSM.CL05.01 |
Organise functions |
| D1.HSM.CL5.04 |
Develop and update local knowledge |
| D1.LAN.CL1.02 |
Respond effectively to instruction given in English |
| D1.LAN.CL1.10 |
Write a short message in English |